Your privacy is our priority. This document transparently explains how naga26 collects, uses, stores, and protects your personal data while you use our platform.
Naga26 ("we", "Platform") understands that your trust is the foundation of our relationship. When you register and use the naga26 platform, you entrust us with valuable personal information. We do not take this trust lightly.
This Privacy Policy is drafted in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. It clearly and transparently explains:
naga26's Core Commitments: We have never sold, and will never sell, your personal data to any third party for marketing or commercial purposes. Your data is used solely to enhance your experience on the naga26 platform.
By using the naga26 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please contact our support team before continuing to use the platform.
Naga26 collects your personal data in various ways depending on how you interact with our platform. Below is a comprehensive overview of the data we collect:
| Data Type | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information (KYC) | Account verification, legal compliance | 5 years after account closure |
| Transaction Records | Financial processing, auditing, AML | 7 years (legal requirement) |
| Login & Session Data | Account security, fraud verification | 12 months |
| Game History | Customer support, game fairness audits | 3 years |
| Communication Data | Customer support, dispute records | 2 years |
| Cookie & Analytics Data | User experience enhancement | 13 months |
Every piece of data we collect has a clear and lawful purpose. naga26 does not collect unnecessary data and only processes your data for the following purposes:
Legal Basis: All data processing by naga26 is based on one of the following: (a) fulfilment of a contract with you, (b) legal obligations, (c) legitimate platform interests, or (d) your explicit consent. We do not process data without a lawful basis.
Naga26 invests seriously in security infrastructure to ensure your personal data remains safe and protected from unauthorised access, loss, or misuse at all times.
Your personal data is stored in secure data centres. Should data need to be transferred outside Malaysia for operational purposes, naga26 ensures that protection equivalent to Malaysia's PDPA is maintained through appropriate data transfer agreements.
Incident Response: In the event of any data security breach affecting your personal information, naga26 will notify you and the relevant authorities within the timeframe required by applicable law.
Naga26 does not sell, rent, or trade your personal data. However, in the course of operating the platform, we may share your data with the following parties under limited and controlled circumstances:
All third parties that receive your data are bound by strict confidentiality agreements and data protection obligations. They may only use your data for the specified purpose and are not permitted to use it for any other reason.
Naga26 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your browser settings. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's documentation.
Note: The naga26 platform does not use cookies to track your activity on other websites or collect data to sell to third-party advertisers.
Under Malaysia's PDPA and naga26's internal policies, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
You have the right to request and receive a copy of all personal data we hold about you.
If your data is inaccurate or incomplete, you have the right to request a correction promptly.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another provider.
You may request that we restrict the processing of your data in certain situations as provided by law.
To exercise any of the above rights, contact the naga26 customer support team via live chat. We will process your request within 30 business days. Some requests may require identity verification beforehand.
Naga26 is a platform for adults aged 18 and above only. We do not intentionally collect personal data from individuals under 18 years of age.
If we find that we have inadvertently collected data from underage individuals, we will take immediate action to delete all related data and close the account without any refund.
Parents & Guardians Responsibility: If you discover that your child or underage dependent has registered on the naga26 platform, please contact our support team immediately for appropriate action.
Naga26 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any material changes will be communicated to you via:
We encourage you to review this Privacy Policy periodically. Your continued use of the naga26 platform after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how naga26 handles your personal data, we strongly encourage you to contact us.
We are committed to addressing every privacy-related enquiry seriously, transparently, and within a reasonable timeframe. Your satisfaction and trust are our top priority.
Comprehensive Protection
We do not merely comply with the law — we go beyond the minimum requirements to ensure your privacy is genuinely protected.
All your data is encrypted using the same 256-bit SSL standard used by leading financial institutions. Every bit of information travelling between your device and our servers is fully protected.
The naga26 privacy policy is designed to fully comply with the Malaysia Personal Data Protection Act 2010. You are protected by a legal framework that is recognised and enforced in Malaysia.
Your personal data has never been and will never be sold, rented, or traded to advertisers or third parties. We generate revenue from gaming services, not from selling user information.
You have the full right to access, correct, delete, or transfer your data at any time. naga26 provides a simple and transparent process for exercising all your privacy rights.
The naga26 infrastructure is monitored around the clock by automated threat detection systems and an experienced cybersecurity team. Any suspicious activity is promptly identified and addressed.
Naga26 only collects data that is strictly necessary to provide services to you. We do not collect excessive or irrelevant data — every piece of data we store has a clear purpose.
Your privacy is protected, your identity is secure, and your data is entirely in your control. Join over 500,000 members who trust naga26 as their preferred online casino platform in Malaysia.
For any privacy enquiries, visit FAQ page or contact our 24/7 support.